Our Research Into Mental Health Negligence Claims

Mental health patients are among the most vulnerable in society, but services in England have been under huge strain for at least a decade, with sometimes fatal consequences.

The long-awaited Lampard Inquiry began on Monday, September 9 and is the first public inquiry specifically looking into mental health deaths.

It coincides with Medical Negligence Assist’s latest investigation into mental health clinical negligence across the NHS.

We revealed that the health service has paid out £121m over poor care in mental health and psychiatry services in the last five years including, £51m over claims related to death, £28m for claims relating to failures or delays in treatment and a further £18m over claims related to self-harm. 

How Medical Negligence Assist Can Help You Following Mental Health Clinical Negligence

If you’ve suffered harm because of mental health negligence, we can help. Here at Medical Negligence Assist, our team of specialist solicitors has significant experience helping people get the compensation and justice they deserve.

We offer a free consultation to everyone who calls, so if you’d like free advice, reach out to us today.

Background To Our Research

The public Lampard Inquiry is set to focus on the deaths of more than 2,000 mental health patients under the care of the NHS in Essex but is likely to have wider implications for mental healthcare across the NHS.

The inquiry is prompted partly by the death of Matthew Leahy, a 20-year-old who died in November 2012 after he was found unresponsive in his room at a secure mental health unit in Chelmsford, eight days after he was sectioned.

An inquest found his death occurred after a “series of multiple failings and missed opportunities.”

Now a public inquiry backed by the government will include investigations into at least 2,000 deaths across Essex after the county has seen repeated failures over 20 years.

It is thought that what has happened in the county could be an indication of what is going on elsewhere. By examining those failures in detail, there could be implications for mental healthcare across the NHS.

How We Conducted Our Research

We sent Freedom of Information Requests to NHS Resolution, which deals with negligence claims on behalf of the National Health Service.

We asked for the number of clinical claims and incidents of negligence involving mental health or psychiatry have been lodged against NHS Trusts in the last five years.

We asked that NHS Resolution provide data between April 6 – April 5, 2019- 2024. We also requested a breakdown of the number of claims and incidents per NHS Trust as well as the amount of damages each trust had paid out.

Secondly, we asked for a breakdown of the leading causes of mental health and psychiatry negligence claims as well as the leading injuries.

Results

The NHS has paid out at least £121m over poor care in mental health and psychiatry services, a new investigation has revealed. 

Data obtained by Legal Expert, found the staggering sum was paid out by healthcare providers over five years up to April 2024 to deal with clinical negligence claims. 

That includes, £51m over claims related to death, £28m for claims relating to failures or delays in treatment and a further £18m over claims related to self-harm. 

NHS Mental Health Clinical Negligence Claims by Primary Cause

NHS Mental Health Clinical Negligence Claims by Primary Injury

NHS Mental Health Clinical Negligence Claims by Trust Damages Paid

Herefordshire and Worcestershire NHS Trust has paid out more than £9m over poor care in mental health and psychiatry services, a new investigation has revealed. 

It is the highest amount paid out of any other NHS Trust.

Since 2019, the trust has had 11 claims and incidents of mental health negligence reported to NHS Resolution, which handles negligence cases on behalf of the health service.

Of these, five were settled with damages totalling £9,314,336.

The trust was rated as “requiring improvement” by the Care Quality Commission (CQC) following an unannounced inspection in January.

It highlighted a host of issues including in its mental health crisis services where “the safety of young people when admitted to a health-based place of safety was not always well managed.”

The CQC report added that staff compliance with mandatory training fell below expected standards including “basic life support, fire safety training and Mental Health Act training.”

Herefordshire and Worcestershire Health and Care NHS Trust

No. of Claims and Incidents: 11

No. of Settled Claims: 5

Damages Paid: £9,314,336

Breakdown of Figures by Trust

Below, you can find each NHS Trust in alphabetical order that has settled mental health and/or psychiatry claims between 2019-2024.

Figures include; the number of claims and incidents reported to NHS Resolution during that time as well as the number of settled claims and the amount of compensation/damages paid out.

Avon & Wiltshire Mental Health Partnership NHS Trust

No. of Claims and Incidents: 29

No. of Settled Claims: 18

Damages Paid: £2,759,798

Barnet, Enfield and Haringey Mental Health NHS Trust

No. of Claims and Incidents: 34

No. of Settled Claims: 21

Damages Paid: £5,927,416

Berkshire Healthcare NHS Foundation Trust

No. of Claims and Incidents: 14

No. of Settled Claims: 6

Damages Paid: £1,53,560

Birmingham & Solihull Mental Health NHS Foundation Trust

No. of Claims and Incidents: 44

No. of Settled Claims: 18

Damages Paid: £856,799

Black Country Healthcare NHS Foundation Trust

No. of Claims and Incidents: 15

No. of Settled Claims: 9

Damages Paid: £464,053

Bradford District Care Trust

No. of Claims and Incidents: 13

No. of Settled Claims: 9

Damages Paid: £875,496

Cambridgeshire and Peterborough NHS Foundation Trust

No. of Claims and Incidents: 21

No. of Settled Claims: 12

Damages Paid: £4,383,762

Cheshire & Wirral Partnership NHS Foundation Trust

No. of Claims and Incidents: 29

No. of Settled Claims: 12

Damages Paid: £2,053,885

Cornwall Partnership NHS Foundation Trust

No. of Claims and Incidents: 22

No. of Settled Claims: 10

Damages Paid: £2,267,129

Coventry and Warwickshire Partnership NHS Trust

No. of Claims and Incidents: 21

No. of Settled Claims: 9

Damages Paid: £336,485

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

No. of Claims and Incidents: 66

No. of Settled Claims: 19

Damages Paid: £3,150,407

Derbyshire Healthcare NHS Foundation Trust

No. of Claims and Incidents: 23

No. of Settled Claims: 14

Damages Paid: £2,289,147

Devon Partnership NHS Trust

No. of Claims and Incidents: 17

No. of Settled Claims: 15

Damages Paid: £1,822,505

Dorset HealthCare NHS Foundation Trust

No. of Claims and Incidents: 12

No. of Settled Claims: 10

Damages Paid: £768,362

Dudley Integrated Health and Care NHS Trust

No. of Settled Claims: 6

Damages Paid: £328,450

East London NHS Foundation Trust

No. of Claims and Incidents: 66

No. of Settled Claims: 23

Damages Paid: £1,134,929

Essex Partnership University NHS Foundation Trust

No. of Claims and Incidents: 93

No. of Settled Claims: 38

Damages Paid: £7,338,877

Gloucestershire Health and Care NHS Foundation Trust

No. of Claims and Incidents: 9

No. of Settled Claims: 6

Damages Paid: £6,035,946

Greater Manchester Mental Health NHS Foundation Trust

No. of Claims and Incidents: 56

No. of Settled Claims: 22

Damages Paid: £737,376

Hertfordshire Partnership NHS Foundation Trust

No. of Claims and Incidents: 33

No. of Settled Claims: 17

Damages Paid: £679,227

Humber Teaching NHS Foundation Trust

No. of Claims and Incidents: 29

No. of Settled Claims: 5

Damages Paid: £719,835

Kent and Medway NHS and Social Care Partnership Trust

No. of Claims and Incidents: 57

No. of Settled Claims: 27

Damages Paid: £3,919,677

Lancashire and South Cumbria NHS Foundation Trust

No. of Claims and Incidents: 82

No. of Settled Claims: 20

Damages Paid: £2,154,761

Leeds & York Partnerships NHS Foundation Trust

No. of Claims and Incidents: 16

No. of Settled Claims: 11

Damages Paid: £3,503,009

Leicestershire Partnership NHS Trust

No. of Claims and Incidents: 38

No. of Settled Claims: 17

Damages Paid: £1,672,326

Lincolnshire Partnership NHS Foundation Trust

No. of Claims and Incidents: 51

No. of Settled Claims: 13

Damages Paid: £399,540

Livewell Southwest CIC

No. of Settled Claims: 5

Damages Paid: £430,774

Mersey Care NHS Foundation Trust

No. of Claims and Incidents: 92

No. of Settled Claims: 30

Damages Paid: £3,516,130

Midlands Partnership NHS Foundation Trust

No. of Claims and Incidents: 21

No. of Settled Claims: 12

Damages Paid: £1,784,703

Norfolk and Suffolk NHS Foundation Trust

No. of Claims and Incidents: 54

No. of Settled Claims: 27

Damages Paid: £1,336,418

North Cumbria Integrated Care NHS Foundation Trust

No. of Claims and Incidents: 11

No. of Settled Claims: 6

Damages Paid: £449,500

North East London NHS Foundation Trust

No. of Claims and Incidents: 50

No. of Settled Claims: 14

Damages Paid: £1,366,348

Northamptonshire Healthcare NHS Foundation Trust

No. of Claims and Incidents: 12

No. of Settled Claims: 7

Damages Paid: £1,823,417

Nottinghamshire Healthcare NHS Foundation Trust

No. of Claims and Incidents: 50

No. of Settled Claims: 14

Damages Paid: £1,639,586

Oxford Health NHS Foundation Trust

No. of Claims and Incidents: 29

No. of Settled Claims: 14

Damages Paid: £1,249,518

Oxleas NHS Foundation Trust

No. of Claims and Incidents: 49

No. of Settled Claims: 14

Damages Paid: £2,185,272

Pennine Care NHS Foundation Trust

No. of Claims and Incidents: 35

No. of Settled Claims: 13

Damages Paid: £4,729,401

Rotherham Doncaster and South Humber NHS Foundation Trust

No. of Claims and Incidents: 18

No. of Settled Claims: 8

Damages Paid: £794,305

Sheffield Health & Social Care NHS Foundation Trust

No. of Claims and Incidents: 17

No. of Settled Claims: 11

Damages Paid: £495,851

Somerset NHS Foundation Trust

No. of Claims and Incidents: 13

No. of Settled Claims: 8

Damages Paid: £239,452

South London & Maudsley NHS Foundation Trust

No. of Claims and Incidents: 40

No. of Settled Claims: 23

Damages Paid: £1,370,521

South West London and St George’s Mental Health NHS Trust

No. of Claims and Incidents: 27

No. of Settled Claims: 15

Damages Paid: £1,019,375

South West Yorkshire Partnership NHS Foundation Trust

No. of Claims and Incidents: 27

No. of Settled Claims: 14

Damages Paid: £817,574

Southern Health NHS Foundation Trust

No. of Claims and Incidents: 36

No. of Settled Claims: 21

Damages Paid: £1,444,111

Surrey & Boarders Partnership NHS Foundation Trust

No. of Claims and Incidents: 54

No. of Settled Claims: 12

Damages Paid: £1,506,950

Sussex Partnership NHS Foundation Trust

No. of Claims and Incidents: 46

No. of Settled Claims: 27

Damages Paid: £4,831,705

Tees, Esk and Wear Valley’s NHS Foundation Trust

No. of Claims and Incidents: 110

No. of Settled Claims: 28

Damages Paid: £2,556,476

West London NHS Trust

No. of Claims and Incidents: 33

No. of Settled Claims: 16

Damages Paid: £5,292,475

NHS Mental Health Clinical Negligence Claims by Trust Damages Paid

Our investigation revealed that Essex Partnership University NHS Foundation Trust had the highest number of such claims lodged against it out of all NHS Trusts. 

Since 2019, 93 claims and incidents of mental health negligence have been reported to NHS Resolution, which handles negligence cases on behalf of the health service. 

Of these, 38 were settled with damages totaling £7,338,877.

London Trusts

NHS Trusts across London have paid out a combined total of £23m over poor care in mental health and psychiatry services.

A total of 362 claims and incidents of mental health negligence have been reported to NHS Resolution regarding London Trusts since 2019.

Of those 158 have been settled with damages totalling £22,579,885. 

Barnet, Enfield and Haringey NHS Trust paid forked out more than £6m in psychiatry negligence claims – the highest amount of any other London Trust.

The highest number of claims and incidents however, were recorded at East London NHS Foundation Trust where 66 instances were reported to NHS Resolution which handles negligence claims on behalf of the health service. 

South London & Maudsley Trust settled the most amount of mental health negligence claims forking out £1.4m for a total of 23 claims lodged against it.