Dental Negligence Claims Guide

By Jade McCormik. Last Updated 23rd August 2024. When we go to the dentist we expect to receive a safe standard of care. However, things don’t always go to plan and you could get hurt. This guide offers a comprehensive look at dental negligence claims.

Our guide will look at the compensation you may be owed and the different damages you could be compensated for. Although you may have already used a personal injury claims calculator to work it out, we’ve included another option that could provide an estimate of your claim value.

Additionally, we’ll explore how you could make a medical negligence claim. In this article, we will establish the evidence that would be needed to prove a medical professional provided substandard care and what proof could be used to prove that your injury was a result of medical negligence.

However, if you have any questions after you’ve finished reading, you can contact our team of advisors. They can provide free legal advice to help you understand the options you may have.

Furthermore, if they feel you have a valid claim, they can put you in touch with a solicitor from our panel who could represent you on a No Win No Fee basis.

For more information, contact us on the details below:

  • Telephone 0800 652 3087
  • The live chat box at the bottom of this page
  • Send us an enquiry and we can get back to you at your chosen time

A male dentist seeing to a female patient.

Select A Section

  1. When Could I Make A Dental Negligence Claim?
  2. Oral Cancer Care Negligence
  3. Time Limit For Dental Negligence Claims 
  4. Calculate What Dental Negligence Claims Are Worth
  5. Negligent Dentist Compensation – Claim With A No Win No Fee Solicitor
  6. Related Guides

When Could I Make A Dental Negligence Claim?

All dental professionals owe their patients a duty of care, which means that the treatment they provide must meet a minimum standard. The General Dental Council (DNC) outlines some of the standards and guidance that registered dentists are expected to meet and follow.

In order to claim dental negligence compensation, you must be able to demonstrate that:

  • You were owed a duty of care
  • This duty was breached
  • As a result, you suffered avoidable or unnecessary harm

In some cases, harm is unavoidable. For example, if your tooth is infected, it may need to be removed. In this case, you are unlikely to be able to claim. However, if your dentist pulled out the wrong tooth, you could make a claim.

To find out if you are eligible to claim, contact our team of advisors today. They can offer further information on the dental negligence claims process. Alternatively, read on to learn more about dental negligence payouts in the UK.

Types Of Dental Negligence

Negligent Peridontal And Gum Disease Care

Periodontitis is an infection in the gums. It is usually a complication of untreated gum disease. The symptoms may be unpleasant such as swollen, sore, and infected gums. Additionally, if it’s left untreated, it could lead to the loss of teeth.

The assessment of gum disease might involve a thorough examination and sending you for an X-ray in some cases.

If a dentist fails to recognise some of the early signs and provide you with advice and treatment to prevent further complications then they may have acted negligently.

Dental Nerve Injuries

Nerves in the teeth are found in the pulp which holds nerves and blood vessels in the centre of the tooth.

Nerve damage could result in pain and discomfort when eating and drinking.

Any of these nerves could be damaged if a dentist was negligent when performing the following procedures:

  • Injecting anaesthetic
  • Tooth removal or replacement
  • Crowns

Negligent Cosmetic Dentistry

Cosmetic dentistry could include treatments to improve the look of someone’s teeth that they choose to have. However, in some cases, cosmetic dentistry is necessary to a person’s overall gum health.

For instance, having a crown put in to protect a damaged tooth or a root canal to treat an infection at the centre of a tooth.

No matter whether you choose to have dental work done or it’s a necessary part of your treatment plan, you are owed a duty of care. However, this duty of care could be breached. For example:

  • A crown being put in wrong or fitted poorly
  • Performing unnecessary procedures that caused more damage to the teeth

Negligence In Restorative Dentistry

You may be looking to make a dental negligence claim for a restorative procedure that went wrong as a result of your dentist’s failings.

For instance, you may have lost or damaged a tooth. If so, you may have been offered restorative dentistry care.

If so, your dentist could have been negligent by:

  • Filling the wrong tooth causing more damage
  • Damaging the nerves of a healthy tooth
  • Causing a jaw fracture when having dental surgery

Oral Cancer Care Negligence

According to the NHS, oral cancer involves a tumour growing anywhere in the mouth. For instance, it could grow on the tongue, inside the cheeks, on the roof of the mouth, the lips, or the gums.

Symptoms may vary but they might include ulcers, lumps, loose teeth, changes in speech, or white or red patches. If you notice any of these symptoms you should seek advice from your dentist.

Failing to diagnose or misdiagnosing oral cancer can lead to it being left untreated which may mean symptoms worsen. Although dentists have a duty of care to prevent you from coming into further harm, there may be occasions where they breach their duty of care.

For instance:

  • Failing to conduct a thorough examination or not listening to the symptoms of your condition therefore not providing a diagnosis
  • Not sending you for further tests when showing signs of a serious illness
  • Negligently misdiagnosing you with another condition causing cancer to progress without treatment

If you’ve experienced something similar, contact our team for more information. They can advise you on the next steps you may need to take to make a dental negligence claim.

Time Limit For Dental Negligence Claims

We understand that you may not be claiming for an injury you suffered recently and it may have been a while ago. However, it’s important to note that when making a claim, there are time limits in place.

The general time limit is three years. This is either from:

  • The date of the negligence
  • The date you obtained knowledge that the negligence either caused or contributed to your injury

However, there are some exceptions to this. For instance, if someone is under 18, the three-year time limit is frozen until they turn 18. During this time, a parent, guardian, or solicitor may claim on behalf of them by acting as a litigation friend.

Alternatively, they will have three years from the date of their 18th birthday to start a claim for themselves.

Additionally, if the person injured lacks the mental capacity to claim and won’t regain the mental capacity, the three-year time limit is frozen indefinitely. While it’s frozen, someone could act as a litigation friend for them.

However, if they do regain their mental capacity, the three years starts from the date of recovery.

Please find more information in the table below. Also, if you have any questions regarding the time limits, you can contact our team on the number above for more information.

General Time Limit
Three years from the date you were in the accident or the date you obtained knowledge that someone else's negligence caused or contributed to your injuries
ContextTime limitException
Under the age of 183 years from the date of your 18th birthday3 years is frozen until you turn 18 and someone could claim as a litigation friend on your behalf
Lack the mental capacity and regain the mental capacity3 years from the date of recovery3 years is frozen until you gain mental capacity, someone could claim as a litigation friend during this time
Lack the mental capacity and don't regain it3 years is frozen indefinitely and someone can act as a litigation friend to claim on your behalf

Calculate What Dental Negligence Claims Are Worth

If your dental negligence claim is successful, you will definitely be awarded general damages compensation, and may possibly be awarded special damages compensation too. These two different damages account for the different ways you have been affected by dental negligence.

General damages compensates you for how you have been affected physically and psychologically. As such, some factors that will be considered include:

  • Loss of amenity.
  • The severity of pain.
  • What treatment is needed.

Along with results from an independent medical assessment, the Judicial College Guidelines (JCG) may be used as a way to help calculate your general damages compensation value.

The JCG is a document that contains varying guideline compensation brackets for varying injuries and illnesses (both physical and psychological).

Guideline Compensation Table

Apart from the top row, the table below contains information from the JCG relating to dental injuries.

However, there is no set average payout for dental negligence because every claim is unique. This table is strictly for guidance.

InjuryCompensation Ranges Notes
Multiple serious injuries and special damagesSeriousUp to £250,000+Compensation for sustaining multiple serious injuries and financial losses, such as travel expenses and medical bills.
Facial injuries - skeletalFractures of jaws (e) (i)£37,210 to £55,570Multiple serious fractures that will require extensive and prolonged treatment.
Fractures of jaws (e) (ii)£21,920 to £37,210A serious fracture that causes permanent consequences such as difficulty to fully open the mouth.
Fractures of jaws (e) (iii)£7,880 to £10,660A simple fracture that requires immobilisation, but there will be recovery.
Damage to teeth (f) Up to £46,540Teeth may deteriorate and you might suffer chronic pain.
Damage to teeth (f) (i)£10,660 to £13,930Loss of several front teeth.
Damage to teeth (f) (ii)£5,310 to £9,310Serious damage or loss of two front teeth.
Damage to teeth (f) (iii)£2,690 to £4,820Serious damage or loss of one front tooth.
Damage to teeth (f) (iv)£1,330 to £2,080Damage or loss to back teeth. The compensation bracket accounts for per tooth.

Special Damages For Dental Negligence Compensation Claims

Special damages compensates you for how you have been affected financially. Here are some ways a dental injury could affect you financially:

  • Costs for prescriptions.
  • Loss of earnings for not being able to go to work.
  • Travel costs to and from appointments.

Because special damages compensation may not be awarded, it is vital to have proof of your financial effects. Such proof includes payslips, bank statements, receipts, and invoices.

Contact us today to learn more about how dental negligence payouts are calculated.

Negligent Dentist Compensation – Claim With No Win No Fee Solicitor

If you are eligible for negligent dentist compensation, you may find it beneficial to have a solicitor supporting your claim. One of the solicitors from our panel could help you. They have years of experience handling various dental negligence cases in the UK. Additionally, they may offer their services through a type of No Win No Fee agreement known as a Conditional Fee Agreement (CFA).

When claiming with a No Win No Fee solicitor, they won’t charge any upfront or continuing fees. If your solicitor is successful with your claim, they will take a success fee from your compensation award. The percentage they can take as a success fee is capped by the law. However, should your claim not be successful, your solicitor won’t ask you to pay for their services.

To find out more about dental negligence payouts, get in touch with our advisors. In addition to providing free advice, they could connect you with one of the solicitors from our panel.

To speak to an advisor:

Related Guides

If you require more information on making a medical negligence claim, our guide could help.

We hope you found our guide on dental negligence claims useful. Thank you for reading.